We try to
complete 80% of orders within 3 working days. This means that depending on the
delivery option you choose and the destination, that the whole process should
take between 3 to 7 days before you get the shipment. This applies for both
UK and international orders.
United Kingdom
orders include Northern Ireland, Jersey and Guernsey.
The list below
contains all the delivery options available for United Kingdom and International
orders:
-
UK
(1st Class only) We aim to carry at least 90% of 1st class deliveries
by the next working day and will not take any longer than 3 working
days. There is no extra charge for this service.
-
UK
(Special delivery) Get a guaranteed delivery by 5.30pm next working
day (usually however arrives before 12:00pm). Money back guarantee
is available. The guarantee does not apply if delivery was attempted
but no-one was available to sign for the item and a “While You
Were Out” card was left. Limitations on geographical coverage
apply. There is an extra charge for this service.
-
UK
(Recorded Mail) Just like option 1 but you get extra peace of mind
with a signature on delivery and proof of posting. There is an extra
charge for this service.
-
International
Orders (Europe) Figures show that european deliveries usually take
between 2 to 3 days.
For an extra charge
and peace of mind, signature on delivery is available.
-
International
Orders (Zone 1) Figures show that international deliveries for this
zone usually take between 2 to 5 days.
For an extra charge and peace of mind, signature on delivery is also
available.
-
International
Orders (Zone 2) Figures show that international deliveries for this
zone usually takes between 2 to 5 days. For an extra charge and peace
of mind, signature on delivery is also available.
For full details of the
zones, check out
My Country Zone.
For all
international orders you also have the availability of using a faster service
which guarantees that your shipment will be placed on the first available flight
with signature on arrival to give you extra peace of mind. There is an extra
charge for this service.
Depending
on the delivery option chosen you will get a tracking order number, you will
then be able to track the progress of your delivery.
We
stress that we can only provide estimates on all International
orders as we have no control as to what the exchange rate will be at the
time of the transaction. For example, when a customer buys online the
currency appears as Pounds Sterling (£), then the exchange rate
conversion for your credit card currency is made on the spot by our e-commerce
bank (WorldPay). Therefore the amount you pay will vary. Something
that unfortunately we have no control over.
To find more
information please use
this link from textor.com where they have details concerning international
currency conversions.
It is up to
you to check the exchange rates from Pounds Sterling (£) into your currency
and we suggest that if your serious about purchasing from us (bulk orders) that
you check when the conversion is at a high and therefore you can save even more
on your purchase.
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NOTE: |
We
must conclude that the above is meant as a guideline to show you that
we are here to give you as much information on what you are being billed
for and why the final amount payable will vary for international orders.
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